How to Build and Submit Your Order
You can create your own size assortment by model and add all items to your shopping bag. Once you reach the minimum order amount (R$ 5,000.00), you may complete and submit your order for our approval. Afterward, we will contact you to confirm the approval, discuss the best payment method, and define the shipping option. Please follow the steps below:
Choose the product / color / size / quantity and add it to your shopping bag. Repeat this step until you complete the desired assortment for each model, collection, or print.
Make sure you have reached the minimum order amount of R$ 5,000.00.
Once you complete your desired assortment, review your shopping bag and click Proceed to Checkout.
The payment method will appear as To Be Arranged, so the order can go through our review process before payment is completed.
Finalize your order, save your order number, and wait for our contact (:
Regional Analysis
Rygy conducts a regional analysis for new wholesale partners in order to avoid direct competition in areas where we already operate through our own stores or established multibrand partners within the same service region.
Exchange Policy
Products purchased through the wholesale modality cannot be exchanged or returned, except in cases of manufacturing defects. Customized products, altered items (hemming, tailoring adjustments, etc.), or personalized products cannot be exchanged or returned.
Important
Rygy reserves the right to refuse returns or exchanges if the returned product does not comply with the conditions described above. In such cases, the product may be sent back to the customer without prior notice, accompanied by an explanation for the refusal.
Payment Methods
New Customers [First Purchase]
Purchases over R$ 5,000.00 may be divided into up to 5 interest-free installments [via payment link]
Full payment upfront: 8% discount
Existing Customers [Purchase History Available]
Bank slip installments: 30 / 60 / 90 / 120 days
Full payment upfront: 8% discount
Credit card: up to 5 interest-free installments [via payment link]
Please note that minimum installment amounts and interest rates may change without prior notice. For questions or payment assistance, please contact our Customer Service team by phone/WhatsApp at +55 (21) 97994-0113 or via email at [email protected] (Monday through Friday, from 9 AM to 6 PM).
Secure Purchase
Rygy’s wholesale online store guarantees secure shopping through a dedicated security certificate (PagSeguro), which encrypts and protects all data transmitted via the internet. The system ensures that your information and transactions remain protected throughout the purchase process. All information used within our system, from passwords to payment details, is encrypted, preventing any unauthorized access or modification by third parties.
If your address information is incomplete or cannot be confirmed, Rygy reserves the right to cancel the order for security reasons. We also work with specialized data verification companies to ensure customer safety throughout all purchase transactions. If any inconsistent information is identified, our team will contact the account holder.
Shipping & Delivery Information
Delivery times and shipping costs may vary according to the destination and shipping method selected. Delivery times are counted from the identification or approval of your payment.
Deliveries are always made during business hours. We ship throughout Brazil via Correios and Braspress transport services. International shipments are sent via FedEx. Please check delivery times and shipping costs during checkout.
Attention: Orders placed on Saturdays and Sundays will be reviewed and/or shipped on Mondays. Orders placed on holidays will be reviewed and/or shipped on the next business day.
Frequently Asked Questions
Can I schedule my orders?
Yes. Please contact our customer service team so we can better understand your needs and create the best service plan for you.
Does the website offer free shipping?
We offer free shipping via Braspress for purchases over R$ 7,000.00 within Brazil only.
What is the packaging like?
Your purchases will be delivered in personalized boxes sealed with the brand’s exclusive tape.
What is the delivery timeframe?
Delivery time is counted from the approval date of the credit analysis and payment confirmation. The number of days may vary depending on the ZIP code and shipping method selected.
Attention: If your package appears damaged or tampered with, please refuse the delivery and contact our Customer Service team via email at [email protected] or by phone/WhatsApp at +55 (21) 97994-0113 (Monday through Friday, from 9 AM to 6 PM).
